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General Disclaimer & Limitation of Liability
General Disclaimer & Limitation of Liability
1. Role of lojjal (Platform as an Enabler)
1. Role of lojjal (Platform as an Enabler)
The lojjal application operates solely as a technology platform and software provider ("Enabler") that allows independent merchants, businesses and or individuals ("Merchants") to create, manage, and distribute digital coupons, stamp cards, tickets, and other promotional offers ("Offers") to consumers ("Customers"). lojjal is not the creator, organizer, or fulfiller of any Offer.
2. Merchant Responsibility
2. Merchant Responsibility
All Offers available through the App are created, managed, and controlled exclusively by the respective Merchants. The Merchant is solely responsible for:
The accuracy, legality, and conditions of the Offers they create.
Honoring and fulfilling the Offers in accordance with their stated terms.
Any goods, services, or experiences provided to the Customer upon redemption of an Offer.
3. No Guarantee or Liability for Offers
3. No Guarantee or Liability for Offers
lojjal makes no guarantees, warranties, or representations regarding the availability, quality, accuracy, or honorability of any Offer found on the App. By using the App, you understand and agree that lojjal is not liable or responsible for:
A Merchant’s refusal or failure to honor an Offer, stamp card, or ticket for any reason.
Any errors, typos, or misrepresentations made by a Merchant regarding an Offer (e.g., incorrect discount amounts or expiry dates).
The modification, premature cancellation, or deletion of an Offer by a Merchant.
Any loss of stamps, tickets, or rewards due to a Merchant ceasing operations, changing ownership, or leaving the lojjal platform.
Any injury, illness, damage, or loss of any kind arising from the goods or services provided by the Merchant.
4. Dispute Resolution
4. Dispute Resolution
Any disputes, claims, or complaints regarding the redemption of an Offer, the quality of goods/services received, or the failure to honor a promotion must be directed to and resolved exclusively with the Merchant providing the Offer. lojjal will not mediate, compensate, or involve itself in disputes between Customers and Merchants.
5. "AS IS" Service
5. "AS IS" Service
The App and its services are provided on an "AS IS" and "AS AVAILABLE" basis. While we strive to ensure the App functions correctly, lojjal is not responsible for technical errors, connectivity issues, or data losses that may temporarily prevent a Customer from accessing or redeeming an Offer.
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